Terms and conditions
1. Who we are
OnlineTattoo.art is a trade name of Online Galerij B.V., Schoolstraat 1, 2271 BZ Voorburg, the Netherlands, registered with the Dutch Chamber of Commerce under number 74764225, VAT NL860018167B01. Questions: hello@onlinetattoo.art.
2. The service
OnlineTattoo.art offers tattoo shops and tattoo artists a website, a studio dashboard to manage it, and additional tools such as a webshop, newsletter, domain and email, and — as they become available — modules for bookings, deposits, flash and gift cards. Visitors of your website contact, book and buy from you directly.
3. Accounts
You must provide a valid e-mail address and keep access to it secure; signing in works with e-mail links and codes. You are responsible for activity on your account. An account belongs to one shop or artist and may not be used for someone else’s work without permission.
4. Your content and copyright
You keep all rights to the photos, designs and texts you upload. You confirm that you own the rights to everything you publish, or have permission from the rights holder — including permission from clients who are recognisable in photos. You give us a non-exclusive licence to display your content on your website and to show it as an example of our service. You can withdraw content at any time by removing it.
5. Acceptable use
Not allowed: publishing work that is not yours, unlawful or infringing content, misleading clients, spam, scraping, attempting to breach security, or using forms for fraud. We may remove content or suspend accounts that break these rules; where reasonable we will warn you first.
6. Selling through your website
Deposits, webshop sales and gift cards are paid through your own Stripe or Mollie account. You are the seller: the agreement, the tattoo session, delivery, cancellations, refunds and your deposit policy are between you and your client. We only provide the technology for the booking, order and payment pages. We do not receive, hold or pass on the money and take no commission.
You are responsible for complying with the rules that apply to your business, such as consumer law, hygiene and age requirements and tax obligations.
7. Subscriptions and payment
Plans are monthly or yearly subscriptions at the prices on the pricing page, including VAT. Add-ons are separate subscriptions next to your plan. You can cancel at any time, effective at the end of the paid period. If a payment fails and remains unpaid after a reminder, paid features (including your website) can be deactivated.
8. Websites and domains
Your website remains available while your subscription is active. The first year of a domain registered through us is included in your plan; after that the renewal price is communicated in advance. Domain names are subject to the conditions of the registry. If your subscription ends you can transfer your domain elsewhere.
9. Client data you collect
When your website collects data from your clients (booking requests, contact messages, newsletter sign-ups and, later, consent and intake forms), you are the controller of that data and we process it on your behalf as processor. We process it only to provide the service, keep it in the EU, protect it with appropriate security and delete it when you delete it or when your account ends. A data processing agreement is part of these terms.
10. Availability and liability
We aim for high availability but cannot guarantee uninterrupted service. We are not liable for indirect damage, lost profit or damage resulting from agreements between you and your clients. Our total liability is limited to the amount you paid us in the 12 months before the event. Nothing in these terms limits liability that cannot legally be limited.
11. Changes and applicable law
We may update these terms; substantial changes will be announced in advance. Dutch law applies. Disputes are submitted to the competent court in the Netherlands. Questions: hello@onlinetattoo.art.